Better Supervision

Two Day Seminar/Workshop

"Front line supervisors are the key management people affecting employee relations, productivity and profit".

"In today's highly competitive world, a company's supervisors must be knowledgeable, skilled professionals; people who can get the job done right, the first time".

Course Content:

• The Fundamentals of supervision and leadership.
• The Supervisor's role and responsibilities
• The supervisor as an "Agent" of the employer.
• Supervisor's safety responsibilities.
• How to improve employee morale and motivation.
• The supervisor as a trainer.
• The steps to effective problem solving.
• The supervisor as a labour relations practitioner.
• Effective communication.
• Human Rights responsibilities