Communication Skills

Two Day Workshop. Supervisors will learn how to communicate effectively within an industrial operation.

Course Content:

• The Basic Rules of effective communication.
• How to give instructions that are understood.
• Taking the fear out of group presentations.
• Holding a successful crew meeting.
• Presenting ideas to the boss.
• Effective listening - a learned skill.
• Writing quality reports and memos.
• Constructive criticism and words to avoid.
• Power words for positive results.

Note: Video assisted exercises.

See next: Critical Supervisory Skills

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