The Industrial Supervisor

Three Modules of 3 days each. A challenging, comprehensive and effective training program for the new or experienced supervisor.

The Industrial Supervisor is presented in a workshop format with case studies, lecture, group exercises, individual exercises, discussions, films, video assisted exercises, and role play.

Course Content:

Module One (Basic Level):

The fundamentals of Supervision and Leadership.
The Supervisor's role and responsibilities as an "Agent" of the Employer.
The required skills of Effective Supervision.
Understanding Employee Motivation.
Effective Communication and Documentation.
An introduction to "Better Employee Relations."
New issues in the Changing Workplace.

Note: Module one may be taken as a basic training program for new supervisors, or as a "refresher" for experienced supervisors.

Module Two:
Prerequisites: Module One or previous supervision and labour relations training. A high degree of class participation is required throughout this skill development workshop program. Recommended spacing between modules: Three to six months.

Dealing effectively with "Problem Employees."
"Discipline When & How"
Alternative Corrective Action
Attendance Management.
Human Rights.
Conflict Management.

Module Three:
Prerequisites: Module Two or previous supervision and labour relations training. A high degree of class participation is required throughout this skill development workshop program. Recommended spacing between modules: Three to six months.

Development of communication and training skills.
Priority Setting and Time Management.
Delegating.
Control of responsibility areas.
Performance planning and review.
The Supervisor and Self-development.

Note: All modules may be customized to meet the specific needs of your Supervisors. All modules of the "The Complete Supervisor" are available in-house only. Certificates are issued for successful completion of all three Modules.

See next: Update and Refresher Seminars

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